Returns & Exchanges
We want you to be fully satisfied with your purchase from the official Playboi Carti store. If your order doesn't meet your expectations, we accept returns and exchanges on unworn, unwashed items within 14 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the product is in its original, pristine condition.
Ship It Back
Print the provided prepaid shipping label and drop off your package at any authorized carrier location within 5 business days of your request.
Receive Your Refund
Once our warehouse inspects and approves your return, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing